create audience group

Create Audience Group

Creating an audience group in WappCloud is straightforward and helps you organize your contacts for targeted communication.

Access the Audience Group Section:
- From the left-hand navigation menu, click on Audience Group.
- The Audience Group page displays a list of existing groups with details such as:
  - Group Name
  - Number of Users
  - Creation Date
  - Status
- To create a new group, click on the green Create Audience Group button in the top-right corner.
Enter Group Details:
- In the Create Audience Group form:
  - Group Name: Enter a descriptive name for the group (e.g., “New Customers” or “Loyal Subscribers”).
  - Description (optional): Add a brief note about the purpose of this group.
- Click Next to proceed.
Add Contacts to the Group:
- Choose how to add contacts to your group:
  - Manually Select Contacts:
    - Scroll through your contact list and select the desired contacts.
    - Use the search bar or filters to quickly locate specific contacts.
  - Filter and Add:
    - Apply filters (e.g., attributes, tags) to find relevant contacts and add them to the group.
  - Bulk Add:
    - If you have contacts in a file, use the Import Contacts option to upload them into the group.
- Once you’ve selected contacts, click Add to Group.

Review and Save:
- Review the details of the group, including the contacts added.
- If everything looks correct, click Save Group.
- The new audience group will appear in the Audience Group List with the current status set to Active.

Edit Group:
- Click the three-dot (⋮) menu under Actions for the group you want to edit.
- Update the group name, description, or contacts and save the changes.
Delete Group:
- Use the Actions menu to delete a group if it’s no longer needed.