Utility Templates
Utility Templates are designed for essential, time-sensitive communications like OTPs, order updates, and appointment reminders.
Types of Utility Templates
Order Confirmation
Hi {name}, your order #{order_id} has been confirmed. Expected delivery: {date}. Track here: [link]Appointment Reminders
Reminder: Your appointment with {doctor_name} is scheduled for {date} at {time}. Please confirm your attendance.OTP & Verification Messages
Your OTP is **123456**. Do not share this with anyone. It expires in 10 minutes.Subscription Renewals
Your subscription for {service_name} is expiring soon. Renew now to continue enjoying our services.Best Practices for Utility Templates
- Keep messages short and clear.
- Use dynamic placeholders for personalization.
- Ensure timely delivery for OTPs and confirmations.
- Avoid unnecessary promotional content.