Message Template Configuration
Message templates are used for automated appointment communication.
Steps to Configure Templates
- Navigate to Message Templates.
- Create or configure status-based templates.
- Map templates to appointment statuses.
Supported Dynamic Variables
| Variable | Description |
|---|---|
| appointment_date | Appointment date |
| appointment_start_time | Appointment start time |
| appointment_end_time | Appointment end time |
| Contact Name | Customer name |
| Custom Attributes | Additional customer information |
Templates automatically send when the mapped appointment status is updated.