Input Node

Asks the contact an open-ended question and saves whatever they reply as-is — free text, not a fixed set of options. Use it to collect something like a name, email, order number, or feedback that you’ll reuse later in the flow.

How to Use

1. Drag an Input node onto the canvas and connect it from the preceding node.
2. Type the prompt/question text the contact will see.
3. Give the node a Widget Label — this is the variable name the contact’s reply gets saved under, reusable later in the flow as {{widgetLabel}} (in a message, an API call, a Set Attribute node, and so on).
4. Connect the node’s output to whichever node should run next.

Validation

• The prompt text is required (capped at 1024 characters in the editor).
• Unlike other nodes, this one accepts anything the contact types — there’s no matching or mismatch case, so it never re-prompts or stalls waiting for a “valid” answer.

Summary

1. Add the node and connect it from the previous step.
2. Enter the question/prompt text.
3. Set a Widget Label so the reply can be reused later as {{widgetLabel}}.
4. Connect to the next node.